Privacy Policy

Last Updated: September 21, 2026

At EverStep.shop, we respect your privacy and are committed to protecting the information you provide when using our website or purchasing our products. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you use EverStep.shop, place an order, contact us, or otherwise interact with our website, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Telephone number, if provided

• Order and transaction information

• Product and purchase details

• Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders

• Arrange shipping and delivery

• Process returns, refunds, and exchanges

• Respond to customer service inquiries

• Send order confirmations and other transactional communications

• Improve our website, products, and services

• Detect, prevent, and investigate fraud or unauthorized activity

• Maintain website security

• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

EverStep may receive information necessary to confirm or manage a transaction, but payment card information may be collected and processed directly by the applicable payment provider.

You should review the privacy policies of the payment providers used during checkout for information about how they handle payment information.

4. Cookies and Similar Technologies

EverStep.shop may use cookies and similar technologies to help the website function, remember preferences, understand website usage, and improve the shopping experience.

Depending on your browser and applicable law, you may be able to control or disable certain cookies through your browser settings.

Disabling certain cookies may affect website functionality.

5. Information Sharing

We may share information with service providers and business partners when reasonably necessary to operate our business, including providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting and technology

• Customer support

• Website analytics and security

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, website, or business.

We do not sell personal information as part of our ordinary business operations.

6. Third-Party Services

EverStep.shop may use third-party services to provide payment processing, shipping, analytics, advertising, website functionality, or other services.

These third parties may process information according to their own privacy policies and terms.

We encourage customers to review the privacy practices of third-party services they interact with through our website.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is used or disclosed

• Opt out of certain marketing communications

• Exercise other rights provided by applicable privacy laws

To submit a privacy-related request, contact us at support@everstep.shop.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you subscribe to promotional communications from EverStep, we may send information about products, promotions, or other store-related updates.

You can unsubscribe from marketing emails by using the unsubscribe option included in the applicable communication or by contacting support@everstep.shop.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

11. Children's Privacy

EverStep.shop is intended for general consumers and is not directed toward children under the age required by applicable privacy laws to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact support@everstep.shop.

12. Third-Party Websites

EverStep.shop may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. International Visitors

If you access EverStep.shop from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

Privacy protections in those locations may differ from those in your country or region.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions about this Privacy Policy or how EverStep handles personal information, please contact:

EverStep
Email: support@everstep.shop
Website: everstep.shop

Return Address:
EverStep Returns
8 Rewe St
Brooklyn, NY 11211
United States